Injury Diagnosis,
Treatment and Prevention

Physiotherapy Care

Helping you return to good health, and educate
you on how to prevent recurrence.

Our Promise Of Excellent Physiotherapy Care

With 2 North Shore locations in Browns Bay and Mairangi Bay, we are the easy choice for all of your physiotherapy needs including Telehealth.


The Physiotherapy Care Clinics have been providing expert diagnosis and treatment to the people of the North Shore for over 20 years. Our clients range from children to the elderly, the professional to the recreational sportsperson and the locals next door. This means that we have the experience and knowledge to assist you back to health.


We pride ourselves in our clinical reasoning skills ensuring that we not only work out what is wrong but why. Our Clinics have Post Graduate Physiotherapists with advanced Manual Therapy skills.


Our Physiotherapists are qualified to help you with:

  • Spinal injuries
  • Sports injuries
  • Headaches
  • Postural assessment
  • Muscle strains and other soft tissue injuries
  • Muscle imbalance assessment
  • Joint pain and stiffness including arthritis
  • Work related disorders
  • Flexibility programmes
  • Post operative rehabilitation
  • Positional Vertigo known as BBPV

Schedule an Appointment at Physiotherapy Care

 Mairangi Bay 09 478 3098 | Browns Bay – 09 479 4447

Mairangi Bay 09 478 3098
Browns Bay – 09 479 4447



Our aim is to get you back into good physical health as soon as possible


Caring, Dedicated Staff

Our physiotherapists all have advanced training


Long-Term Prevention

Education leads to it being less likely that your injury will re-occur


Learn more about the specialised Physiotherapy Services we offer in our Browns Bay and Mairangi Bay Clinics.



Helps restore movement and function after an injury, disability or health condition.



A Chinese medicine, widely used because of benefits proven by modern science.



Physiotherapy that relates

to disorders of the musculoskeletal system.


Sports Physiotherapy

Prevention, management and Rehabilitation of Sports Injuries and enhancement of Sports Performance



Helps restore movement and function after an injury, disability or health condition.



A Chinese medicine, widely used because of benefits proven by modern science.



Advanced manual therapy skills. Involves interview and physical examination.


Sports Physiotherapy

Prevention, management and Rehabilitation of Sports Injuries and enhancement of Sports Performance

Call Us Today For Better Physical Health!


Physiotherapy uses proven techniques to help restore movement and function to anyone affected by an injury, disability or health condition. It is a therapy that can help you achieve movement for life!


Acupuncture is a traditional form of Chinese medicine which has been around for thousands of years. In more recent times there has been an increase in acupuncture use in Western practice as its scientific basis and benefits have been demonstrated by modern research. Many musculoskeletal conditions such as back and neck injuries, headaches, sports injuries and occupational injuries can be helped by acupuncture.

Manipulative Physiotherapy

Manipulative physiotherapy is the term used to describe the field of physiotherapy practice which relates to disorders of the musculoskeletal system.

Sports Physiotherapy

Sports Physiotherapy is the field of physiotherapy that is dedicated to dealing with sports-related injuries and issues that arise from sporting activities. It involves the prevention, management and rehabilitation of injury and the enhancement of sports performance for athletes of all ages and abilities.

Recover as quickly as possible and prevent recurrence of your injury with Physiotherapy Care treatment.

Nobody should settle for unnecessary pain and not feeling their best. Let us help you regain your best life.

Who We Are

The PHYSIOTHERAPY CARE CLINICS feel our role goes further than just returning you to good health and this is why we take the time to educate you about your condition and explain to you what you need to do to help prevent a future recurrence. For this reason we have books, pamphlets, supports and strapping tapes available, as may be required to achieve this. After all, PREVENTION IS BETTER THAN CURE.

The Physiotherapy Care Clinic operates practices in Browns Bay and Mairangi Bay. We have a team of highly qualified and experienced physiotherapists led by directors Suzanne McKenzie, Kirsty Speedy and Ian Lyness.

We are ACC endorsed providers dedicated to promoting fitness and wellness through physical care in the community. We are also a HDANZ Accredited Health provider, which ensures that we comply with the Allied Health Sector standards for client care and clinic management.


Our aim is to get you back into good physical health as soon as possible. To help us achieve this we strongly encourage our patients to help themselves. There is almost always something you can do to help your problem and we take the time to advise you of this.


Referral from a medical practitioner is not essential to receive treatment. You are able to fill out an ACC form, if appropriate, at our clinic. Your physiotherapist will inform you if you are entitled to apply for ACC. If time off work or medication is required you will need to see your GP.


You will need to set aside 45 minutes for your initial appointment and 30 minutes for follow up treatments.


For your convenience and ours, we aim to be on time. Please be punctual or contact our reception as early as possible to rearrange your appointment.

Here are our Fees


You can come directly to us whether or not your injury is covered by ACC. If your injury, discomfort or pain is caused by an accident you may be entitled to cover under ACC. You can fill in ACC forms at our clinic without needing to see your GP first. If we have any concerns about your injury we will contact your GP. If necessary we are able to refer you for scans and XRays.

Co-payments Under ACC

Our Clinic employs experienced practitioners who have spent 1-3 years of additional training in post graduate diplomas and degrees and attend annual ongoing training courses. The clinic has been audited and certified against a robust set of systems and standards to become a fully accredited practice. ACC does not adequately cover the costs of providing this high quality service therefore we charge a co-payment to our patients.

How to make a claim:

Step 1: Fill out an ACC45 claim form (available at the Physiotherapy clinic)

Step 2: Your Physiotherapist will send the form to ACC for processing

Step 3: ACC will contact you about your claim to let you know if it has been accepted or declined

ACC Treatment

Initial treatment$37.00
Follow on treatments$27.00

Private Treatment

Initial treatment$90.00
Follow on treatments$70.00

About ACC

If you have an accident or get injured, ACC helps pay for your Physiotherapy treatment. It doesn’t matter if your injury happens at work, outside, at home or when you’re playing sport. You can still get help from ACC.

What do you have to pay?

As ACC only pays a portion of the full cost of your physiotherapy treatment, a co-payment as outlined above needs to be paid at the time of each treatment.

Southern Cross Easy Claim

We can process your payment electronically if you are an eligible Southern Cross member.

Call us today to learn more about how we can help.

 Mairangi Bay 09 478 3098 | Browns Bay – 09 479 4447

Mairangi Bay 09 478 3098
Browns Bay – 09 479 4447

Meet Our Team​


Mairangi Bay

Ian Lyness

Ian graduated with distinctions in 1982. He completed his Advanced Diploma in Physiotherapy (Orthopaedic Manual Therapy) in 1987. He has had extensive private practice experience including clinical supervision of undergraduate and postgraduate students. He has also lectured full time in musculoskeletal therapy at the Auckland Technical Institute and part time in anatomy for the Diploma of Contemporary Dance.

Ian has competed at representative level in athletics and is now a keen cyclist. Ian became a partner in this business in 1992 and is married with three girls.


Mairangi Bay

Karl Roff

Karl has a particular interest in acute sports injuries and has recently completed studies to become a practitioner of the Kinesio Taping Method. He has been physiotherapist for North Harbour Tigers in the Barter Cup 2005 and the Northcote Tigers Rugby League in the 2006 Fox Memorial. He has also worked with other rugby, touch and softball teams. Karl is a keen sports person and has represented North Harbour in both softball and rugby.


Mairangi Bay

Nicola Hanvey

Nicola graduated from AUT in 2006 with a BHSC Physiotherapy degree, and completed a Postgraduate Diploma in Musculoskeletal Physiotherapy in 2011. She enjoys the challenge of treating a variety of musculoskeletal disorders, with a special interest in the treatment of dizziness, including benign paroxysmal positional vertigo (BPPV). Nicola has an interest in many sports, and has worked directly with local swimming and rugby teams over the years. She has won gold medals rowing for New Zealand at University and Under 21 levels, and now competes in triathlons.


Browns Bay

Kirsty Speedy

Kirsty qualified back in 1987 from the Otago School of Physiotherapy. After working for a couple of years in Palmerston North and Rotorua Hospitals, Kirsty traveled overseas spending extended periods of time travelling through Europe, Africa and Asia and locumed in England as a physiotherapist. While in London she worked in a Private Hospital in a knee specialist unit with a top Knee Orthopaedic surgeon. Back in NZ in the early 90’s Kirsty gained her post graduate qualification in manual therapy and has worked in Private Practice since. Kirsty is also a registered Physiotherapist Acupuncturist and has a special interest in Cosmetic Facial Acupuncture.

Kirsty enjoys the benefits of Pilates and plays both midweek and weekend inter club tennis.


Browns Bay

Suzanne McKenzie

Suzanne graduated with distinctions in 1985 before heading overseas to work in the UK and France. On her return she completed her Advanced Diploma in Physiotherapy as top graduate. Suzanne is also a Physiotherapist Acupuncturist.

Suzanne has a passion for sports and musculoskeletal physiotherapy and post operative rehabilitation. She utilises a very hands-on approach to treatment.

Suzanne has previously played representative netball for North Harbour. She has worked as physiotherapist to the Silver Ferns Netball team and has also been a physiotherapist at the Auckland Commonwealth Games.

Suzanne finds time to regularly run, and enjoys water skiing and snow skiing.


Browns Bay

Shirley Challis

Shirley graduated in Otago in 1981. She worked in Christchurch and Burwood Hospitals for 2 years before working in a multifaceted Private Sports Clinic for 3 years. From there she moved to Auckland and set up her own physiotherapy practice in Queen Street, central Auckland, which she ran for 8 years.

Shirley has an interest in Sports Physiotherapy and is a member of Sports Medicine NZ and Sports Physiotherapy NZ. In addition she creates exercise programmes for the older patient to keep them independent in their homes.

Shirley also has expertise in the testing and treatment of Positional dizziness. BBPV (Benign Paroxysmal Position Vertigo)

Contact Us … Browns Bay | Mairangi Bay 

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